Essay --

Task1(i)In this section, we explain the strategy in spot and describe the actions were taking to pursue it. British airways main basic whollyy the entire mission to the customer requirement where is customer wanted to red and customer service. If the service not good for customer so because they complain which that impact on the British service. So that why causa every time want to wish a provide a good a service to the customer and always customer is happy. British vision always on the customer what are the customer requirements. tout ensemble over the world responsible for this customer service to give them kosher service and relationship with customer and cooperate. British give us all facilities because they want improve the service they want to achieve a finish and mission. GLOBAL British airways deals lots of things like they hold a courteous aviation authority, they provide a people run carry demonstrate which that relates loading more than 20 air craft. And they provide this service individual and company. bonus British airways always give us good and unique support service doesnt matter customer where is and when contact with us because they spy always better service and this service charge more silver which that is worth for paying. AIRLINE British airways always introduce in the altogether things and new products because they want to increase a business but they always focalise on the customer service if the customer is happy so hence they invest more money. They always trying to provide a cargo service its means they focus on the civil aviation authority. Because they us new products time by time. They provide all products in bad economic environment and different challenging... ...y and no timing but British airways airline crew decided introduce something new for customer to using a strategic planning. And day by day they increase a business and introduce a new flights everywh ere in domesticated level, and after that they introduce a website and some official pages for helping a customes. Strategic planning is more than ensuring your friendship will remain financiallysound and be able to maintain its reserves its communicate where your associationexpects to be in five, ten, or fifteen years and how your association will get there. It isa systematic planning process involving a number of steps that identify the currentstatus of the association, including its mission, vision for the future, operating values,needs strengths, weaknesses, opportunities, and threats, goals, prioritized actionsand strategies, action plans, and monitoring plans.